A Parent's Guide to Critical Incidents
One of the most fundamental responsibilities of the school system is to ensure the safety of everyone at school, and school districts have a Duty of Care for those attending school. This short guide is intended to assist parents in understanding the terminology and planning around emergency situations and their aftermath in the school setting. While every effort is made to have accurate and up-to-date information, please be aware that no guide can cover every possibility or the nuances that may occur between different scenarios.
Anonymous reporting tool for Students
(click the pink button floating on this website, and on any of the Middle & Secondary School sites)
erase is all about building safe and caring school communities.
This includes empowering students, parents, educators and the community partners who support them to get help with challenges, report concerns to schools, and learn about complex issues facing students. For supports and resources visit:
Mission Hospice Society, Teen Grief Groups Available 604-826-2235
Child & Youth Mental Health 604-820-4300 604-820-4300
Drop in Tue 9-12 & 1-3pm 7364 Horne St
If you need immediate non-emergency support, these lines are available 24/7:
KUU-US Crisis Line
Culturally safe & sensitive Indigenous counselling and supports for Indigenous people in B.C. 1-800-588-8717
Racist Incident Helpline
United Way BC and the Government of British Columbia are proud to announce the launch of the Racist Incident Helpline – a culturally safe and trauma-informed resource for people who have experienced or witnessed an act of racism. The helpline provides access to information and safe supports from anywhere in BC, in over 240 languages.
Open Monday to Friday, 9 am to 5 pm (PT), the Racist Incident Helpline is available by calling
Calls are answered by United Way BC Helpline Services professionals who have completed trauma response and cultural sensitivity training, who can:
- listen to the caller's experience
- provide information about local support services,
- direct the caller on next steps based on their comfort level, and
- with consent, refer the caller to the services that best match their needs.
This service is free and confidential. Callers who prefer a language other than English can let the call taker know their preferred language and an interpreter will be patched into the call.
Canada’s national tipline for reporting the online sexual exploitation of children.
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